Privacy policy

This policy explains how Intelligent Software Labs handles personal information when you use intelligentsoftwarelabs.digital or contact our practice.

Who we are

Intelligent Software Labs operates from 15 Freezeland Lane, Craigearn, AB51 8SZ, United Kingdom. Contact: oversight@intelligentsoftwarelabs.digital · +44 077 1906 8660.

Information we collect

We may collect your name, email, phone number, organisation details, and message content when you submit a form or email us. Server logs may include IP address, browser type, and request timestamps.

How we use information

We use contact details to respond to enquiries, prepare proposals, deliver engagements, and improve our website experience. We do not sell personal information.

Cookies

We use preference storage (via localStorage) to remember cookie consent choices. Optional analytics are used only if you accept. Details are in our Cookie policy.

Legal basis (UK GDPR)

We process enquiry data under legitimate interests in responding to your request, and under contract where a proposal is accepted. You may object to processing based on legitimate interests where applicable.

Retention

Enquiry records are kept as long as needed to manage the relationship and meet legal obligations, then deleted or anonymised.

Sharing

We may share information with service providers who support email or hosting, under confidentiality obligations, or when required by law.

Your rights

You may request access, correction, deletion, restriction, or portability of personal information we hold about you by contacting us at the details above, subject to UK data protection law. You may also complain to the Information Commissioner’s Office.

Updates

We may update this policy from time to time. The version on this page is the current version.